Who We Are
LeadFusion (together with its agents, representatives, consultants, employees, officers, and directors — collectively, “LeadFusion”, “we”, or “us”) provides web hosting, domain name, website creation, website security, and online marketing services. We are a Canadian corporation based in Burnaby, BC, Canada.
How This Policy Applies
This Privacy Policy describes the information we collect from you, how we use that information, and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.
Your Consent
By using our website, products, or services, you’re acknowledging that you have agreed to our Terms of Service and Acceptable Use Policy, that you have read and understood this Privacy Policy, and that you consent to your information being used for the purposes and for the manner described in this Privacy Policy. For children under the age of 16 to order or use our products or services, a parent or legal guardian must provide the above-mentioned consents on their behalf.
You may withdraw your consent to our management of your personal information, at any time, subject to legal and contractual restrictions, upon reasonable notice. However, such a withdrawal may reduce our ability to provide you with certain products and services. For more information on the implications of withdrawing your consent or to notify us of the withdrawal of your consent, please contact our Data Protection Team.
What We Collect and Receive
For you to use our website, products, and services, we need to collect and process certain information. Depending on your use of our website, products, and services, this may include the following types of information:
General Personal Information
Information you provide by completing forms on our website — your name, company name, email and mailing addresses, telephone number, login, and password details. We may ask you for this information if you register for an account on our website, order our products or services, subscribe to our newsletter, login to our online “Client Area,” upload or submit content through our website (including the “Client Area”), or if you contact us.
Payment Information
Details of any transactions you make through our website, products, or services. As part of a transaction, we may collect payment information, including credit card or bank account details (as applicable), expiration date, and country, which we require for payment processing, tax, and regulatory purposes.
We partner with other companies (such as PayPal) for payment processing, and the payment information you submit is processed by them in accordance with their privacy policies.
Statistical and Cookie Information
Statistical information about the way visitors and users interact with our website, products, and services, in the form of website traffic analytics (i.e., Google Analytics). This passively gathers information, including your IP address; the type of device, operating system, and browser you use; and your activity on our website. This information helps us improve our website, products, and services to provide you with a better experience.
Cookies are small data files issued to your device when you visit a website. We use cookies to help recognize you as a repeat visitor, process items in your shopping cart, recognize affiliates, save preferences for future visits, and compile aggregate data about traffic and interactions, enabling a secure user experience.
Communication History Information
Communications you send to us (e.g., technical support tickets, questions, or feedback).
Sensitive Personal Information
We ask that you do not send or disclose to us any sensitive personal information, including social insurance or social security numbers, information related to racial or ethnic origin, political opinions, religion, health, criminal background, or trade union membership.
User Content
User content uploaded, collected, stored, used, transferred, or disclosed in connection with our website, products, or services, including website and email content.
How We Use This Information
We use the information we collect from you for the following purposes:
To enable us to provide you with our website, products, and services.
To process transactions in connection with our products or services. After a transaction, your personal information (e.g., credit card) may be kept on file to facilitate renewals. You may request the deletion of such information by contacting us.
To create and administer your account, contact you, and customize your experience on our website.
To protect your account and prevent fraud or abuse of our services.
How Your Information Is Shared
We respect your privacy and do not disclose, sell, or trade your personal information to third parties without your consent, except as described below.
Information Shared with Trusted Third-Party Services
We may share your information with trusted third-party services to help us provide, improve, or protect our website, products, and services. These services include:
Data hosting providers.
Payment processors (e.g., Stripe).
Customer support service providers.
Website and search engine optimization service providers.
Data Transfers
Your personal information will be stored in Canada unless described otherwise. We work with trusted third-party service providers worldwide to provide our products and services.
Your Rights
Users residing in countries such as Canada and EU member states are entitled to access, correct, or request deletion of their personal information. You can also manage your marketing preferences by contacting us at:
LeadFusion – 4300 Mayberry St – Burnaby – BC – V5H 4A4 – hello@leadfusion.ca
Security
We take security seriously. Your personal information is stored on secure servers, and all sensitive information supplied via our website is encrypted and transmitted via Secure Socket Layer (SSL) technology.
Children
You must be 13 or older to register with us. We do not knowingly collect information from children under 13.
Changes to the Privacy Policy
We may revise this policy as needed. You will be notified of material changes either on our website or via email.
Effective: April 24 2024